Hello, I'm sorry I must bother you on this subreddit but while I am not a seller, I must ask the experts for their opinion on this matter.

I have recently made a purchase for a Graphics Card on Amazon, and it was listed as being sold by a seller going by the name of Ergotrade.
This person had 3 extremely positive reviews on their account, so I thought that it wouldn't hurt to go for their product.

The item was supposed to arrive today, yet it hasn't even begun shipment, there's no tracking code, but the payment has gone through, the money is not on my card anymore, and even the Amazon Support has told me there is something weird with this happening.

Yesterday, I contacted the selles in hopes of asking them when they were gonna send the package, and they responded today by trying to scam me with the classic IBAN bank transfer.
This immediately rung a red alert, so I decided to check the profile and contact the Amazon Customer Support.
The seller now had 5 new negative reviews from other people who they tried to scam, and the Customer Support told me I'm gonna have to wait 2 days to give him time to give me my money back before I can file a request for an AtoZ.

I'm unsure whether I should just wait or if there's something else I'm supposed to do.
What happens if the seller refuses to give me my money back?
Again, sorry for posting this here, thanks to all those who will take the time to respond.

submitted by /u/IcyMatt__
[link] [comments] Emci-Hub Technologies Ltd

By Prof. Joel Barasa

The Catholic University of Eastern Africa (CUEA) Faculty of Computer and Informatics, School of Science P. O. Box 62157-00200 Nairobi -Lang’ata Main Campus Email: joel@emcihubtechltd.co.ke Phone: +254705451853/+254769257365 LinkedIn: https://www.linkedin.com/in/joel-barasa-4a3a9a128/ GitHub: https://github.com/Barojoel Websites: https://emcihubtechltd.co.ke and https://estore.emcihubtechltd.co.ke Mr. Barasa I. Joel is a Kenyan citizen by birth. He is currently an adjunct lecturer and an IT specialist in Curriculum studies in the Catholic University of Eastern Africa (CUEA). Mr. Joel holds Post Graduate Program (EPGP) in Data Science, Business Analytics & Big Data in association with IBM which is India's first and the best Masters in Data Science from mUniversity, Aegis School of Business, Data Science, Cyber Security & Telecommunication. He also holds a Degree in BSc. Information Technology from the University of Kabianga, a Professional Certification CCNA and Data Analysis from the University of Kabianga. Joel is senior Software Developer with over 5 years worked on many projects like Kenbright Insurance, Rongo University eLearning portal, participated in integration of DHIS2 health IT systems at Kericho District Referral Hospital and served as H.O.D ICT department Okame college. Joel is an assessor and verifier in TVET CDACC curriculum implementation.

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